Posted On Apr 19

Professional Services Engineer NA


Location : United States

Headquarters : Hod Hasharon, Israel

Hiring Mode : Full Time

Experience : Mid Level

Job Description:

Who we are:

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

What we’re looking for:

A Professional Services Engineer who will deploy our products with our Tier1 CSP (communication service provider) customers, working closely with product management, pre-sales, solution architecture and R&D.

This role will report to the regional Delivery Manager.

What you will do:

  • Deploy Allot’s products with our customers
  • Execute proof of concepts, trials, Interoperability Testing (IoT) and demos
  • Deliver on-site technical training to partners and customers
  • Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
  • Stage Allot systems offered to customers in the lab to verify customer use cases and functionality
  • Represent Allot as technical expert in front of Allot’s customers and partners
  • Participate in an on-call shift to support select customers


What you should have:

  • At least a Bachelor’s degree in computer science or equivalent area of engineering study
  • 3+ years as a Professional Services Engineer in telecommunications or network security companies
  • Expert in Linux administration with strong hands-on experience
  • Expert in Networking with hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls
  • Strong troubleshooting abilities in TCP/IP
  • Strong hands-on experience in VMware – ESXi, vSphere and vCenter
  • Proven experience with Microservices and Containers in Kubernetes around VMware TKG
  • Strong technical troubleshooting capabilities
  • Strong written and verbal communications skills
  • Service oriented
  • strong interpersonal skills
  • Self-learner
  • Willing and able to work nonregular hours


  • CCNA certified
  • VMware certified
  • 3GPP and 5G cellular networks knowledge
  • Experience providing service to tier 1 CSPs (Communications Service Providers)
  • Experience using Linux Bash and other scripting tools like awk and Perl
  • Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)
  • Knowledge of Diameter, Radius and Tacacs authentication protocols
  • Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies


Should be able to travel domestically and internationally up to 20% of the time (post-Covid)